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Woman Demands Refund From Wedding Photographer 4 Years Later Because She Got Divorced and "Doesn't Need the Photos Anymore" 

Photographer's reaction has gone viral.

A South African wedding photographer has gone viral after a customer requested a refund for a shoot he did four years ago because she ended up getting divorced. Lance Romeo shared screenshots of a conversation he had over WhatsApp with the former client.

"I am now divorced and those pictures, I and my ex-husband don't need them any more," she wrote. As the conversation continued, she threatened to get lawyers involved. Read on to find out what happened. 

How It Started


Romeo told the photography site PetaPixel that he was referred to the woman by a friend of a friend for whom he had recently taken pictures at a birthday party. He initially charged his standard rate of about $815 for the wedding shoot, but the couple negotiated it down to $650.

"After the wedding, I came back home and sent the pictures to them and I moved on," Romeo says. "Happy client, they loved the pictures, and that was that. Or so I thought."

Four Years Later…


Four years later, he got the WhatsApp message. "I am now divorced and those pictures, I and my ex-husband don't need them any more," the woman wrote. "You did a wonderful job on them, but they went to waste as we are now divorced. I will need a refund of the amount we paid you because we do not need them any more."

Romeo asked if she was joking. "No dear, I am very serious," the woman replied.  He told her she was not entitled to a refund for a non-refundable service. "I can't refund you because I can't untake the pictures," he told her.

Woman Upset After Conversation Goes Viral


Romeo told that the woman called him "a childish man" after their conversation went viral and swore at him after he continued to refuse the refund. "She told me that she thought we would meet up and come to some sort of an agreement, but that, to me, is ridiculous," he said.

"She is still adamant that she deserves the refund. The last thing she said to me was that I am childish and threatened that if I mention her name she will sue me for defamation of character. But I would not do that [leak her name]."

Won't Be Suing


"I swear my life is a movie," Romeo said when posting the screenshots to Twitter. "You can't make this stuff up." Romeo told Times Live that the woman would not be pursuing litigation after her lawyer advised her not to do so. "In terms of the lawyers and stuff, she is not going that route because the lawyer told her it would cost her money," he said. 

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Social Media Responds


The story attracted no shortage of comments on social media and message boards. "The amount of confidence and entitlement is insane," one commenter replied on Romeo's Twitter post. "Ask her whether she's getting a refund from the caterers, clothing stores etc.," wrote another. "If this is true, the marriage lasted way too long," one woman said. 

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